Frequently Asked Questions
Here are some frequently asked questions.
NEW PASSPORTS
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I have a 2026 Silver passport. What will happen to my passport?
I have a 2026 Gold passport. What happens to one's passport with the arrival of the new passports?
I have a 2026 Prestige passport. What will happen to my passport upon the issuance of the new passports?
My 2026 passport gave me access to Canada's Wonderland and other Six Flags parks. Would I still be able to visit these parks?
May I use my free tickets for friends at the outdoor water parks?
My La Ronde Gold Passport gives me a discount on parking. May I benefit from this discount at outdoor water parks?
My La Ronde Gold or Prestige passport offers advantages. May I benefit from these in outdoor water parks?
Is your La Ronde restaurant passport valid at the water parks?
I have already purchased a product that complements my La Ronde season pass (restaurant passport, Beverage Plus passport, souvenir seasonal bottle or seasonal fast access). Would I be able to benefit from it during the 2026 season?
Where may I purchase the new La Ronde passport?
I currently have a 2026 season passport with monthly payments. What will happen to my payments with the new company?
My passports are registered in the La Ronde app. Does the application still exist?
What is the procedure for one to visit outdoor water parks with a La Ronde season pass?
What is the procedure to visit La Ronde with a Valcartier, Calypso or Wet'n'Wild Toronto Season Pass?
GENERAL INFORMATION ABOUT LA RONDE:
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What happens if it rains?
What happens if I lose something during my visit to La Ronde?
What should I if I lose my passport?
How do I re-enter La Ronde after leaving for personal reasons?
Can I bring my own food to La Ronde?
What snacks can we enjoy at La Ronde?
What are your contact details?
What jobs does La Ronde offer and how can I apply?
What kind of food is there at La Ronde?
May I bring my own bottle of water to La Ronde?
What are the park's business hours?
What types of items are prohibited at La Ronde?
What is La Ronde's policy on alcoholic beverages?
Can I leave my purchases somewhere without having to use a locker?
Does La Ronde have a dress code?
Is there a place where I can leave my personal belongings?
Do you have any suggestions if a member of our group gets lost?
Is smoking allowed in the park?
How does the official measurement work for rides?
ACCESSIBILITY
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I have a 2026 Silver passport. What will happen to my passport?
I have a 2026 Gold passport. What happens to one's passport with the arrival of the new passports?
I have a 2026 Prestige passport. What will happen to my passport upon the issuance of the new passports?
My 2026 passport gave me access to Canada's Wonderland and other Six Flags parks. Would I still be able to visit these parks?
May I use my free tickets for friends at the outdoor water parks?
My La Ronde Gold Passport gives me a discount on parking. May I benefit from this discount at outdoor water parks?
My La Ronde Gold or Prestige passport offers advantages. May I benefit from these in outdoor water parks?
Is your La Ronde restaurant passport valid at the water parks?
I have already purchased a product that complements my La Ronde season pass (restaurant passport, Beverage Plus passport, souvenir seasonal bottle or seasonal fast access). Would I be able to benefit from it during the 2026 season?
Where may I purchase the new La Ronde passport?
I currently have a 2026 season passport with monthly payments. What will happen to my payments with the new company?
My passports are registered in the La Ronde app. Does the application still exist?
What is the procedure for one to visit outdoor water parks with a La Ronde season pass?
What is the procedure to visit La Ronde with a Valcartier, Calypso or Wet'n'Wild Toronto Season Pass?
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Are pets allowed at La Ronde?
What are the safety restrictions for accessing the rides?
Can you rent strollers and wheelchairs?
How does access to the rides work for visitors with reduced mobility?
We're parents with a toddler, but we'd like to ride a roller coaster like the Goliath. What can we do?
PURCHASE TICKETS ONLINE
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May I purchase my ticket at the park?
What should I do before making a purchase?
How do I print tickets purchased online?
How can I view my electronic receipt or check my tickets?
Who do I contact if I have an issue with my online ticket order?
PRICES AND ADMISSION
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Can I get a refund or exchange my tickets or passports?
What are my options if I have an unused passport that has expired?
Do you offer a discount for people who don't want to go on the rides?
How much does parking cost?
Does La Ronde offer group discounts?
Does my child need a ticket or a passport?
What is included in a La Ronde admission ticket?
What payment options are available?
Why buy a passport rather than a single day ticket?
What happens if I forget my passport?
Can I use my passport in other Six Flags parks?
Is my passport transferable?
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